Prof. Catherine Walker on her Chupp’s Steinway Model B

University of Michigan Professor Purchases Restored Steinway

Chupp’s Piano Service has provided many professional pianists and artists with premium restored Steinway instruments. Recently we provided a restored Steinway & Sons Model B Grand Piano to Catherine Walker in Ann Arbor, Michigan. Here is what she had to say:

Dear Dennis,

When I decided to begin the process of “active replacement” for my personal piano, I knew that there was only one call I needed to make.  My experience with Chupp’s Pianos, while purchasing pianos for my school some years ago,  was stellar and inspired complete confidence in my decision to return to your company. My hope was to upgrade to a more professional instrument but the acquisition of a Steinway seemed like a an unrealistic fantasy.  That being said, here I sit with a gorgeous Steinway B in my home.  I am still overwhelmed by this gorgeous piano and I still feel like I must be dreaming. This was only possible with your help and guidance.

My entire experience with Chupp’s Pianos was first-rate from beginning to end.  Every detail was anticipated and handled in a timely and professional manner.  Your expert skills as a technician and artist combined with the beauty of this instrument has a created an piano which is truly magical. I fully appreciated your desire to customize this instrument for my specific tastes and desires as an artist…..and that you did!  I am having difficulty walking past this piano without stopping to play it.  Needless to say, other tasks lay in wait while I continue to go through my repertoire hour after hour. I am also excitedly planning to learn new repertoire because I think it would sound so gorgeous on this instrument.

Once I made the decision to purchase this instrument, I was concerned about moving the piano to Ann Arbor and shifting my current instrument to a new location.  Once again, I was assured that Chupp’s Pianos delivers all over the country and again this process exceeded my expectations.  The delivery was smooth as silk and the team was professional, helpful  and personable.  They attended to every detail and took great care moving both instruments.

In addition to the piano and the move, I appreciated you attention to other details that I desired such as a cover, the climate control system, an artist bench, a hygrometer, the polishing cloth and my very own Steinway mug…..which I have used everyday.

I am endlessly pleased with my entire experience at Chupp’s Pianos and will continue to highly recommend you and your company to others, as I have done in the past. This experience has simply confirmed what I have known for the past fifteen years.  Dennis and all the folks Chupp’s Pianos make this company truly exceptional!  What a gem in the heart of Indiana!

Respectfully,

Catherine A. Walker
Assistant Professor of Musical Theatre
University of Michigan
Ann Arbor, MI